To paraphrase Heraclitus, change is the only constant – nothing stands still. This, it would seem, is true of the theories that shape change-management itself. With the evolution of technological innovations, we have left behind ‘traditional’ change paradigms and have moved into the realm of data-based disruptors impacting organizational change.
Disruption embraces a tumultuous approach to existing business practices. It turns traditional practices on their heads, through the rapid implementation of technology-based systems. Disruption leads to the destruction of the old ways in order for new ways to take root and grow.
As disruptors impact all levels of organizational strategy, Human Resources must react and respond constructively in order to overcome any of the destructive elements. Simultaneously we must push for new, creative approaches in HR’s technology-based new world.
Canadian-focused HR disruptors are explored in a round table discussion posted by Human Resources Director Canada.
Key messages arising from this panel discussion include the impact of the ‘want it now’ customer, which translates into the ‘want it now’ employee. Human Resources must be adaptive, nimble and mobile in order to meet the challenges of all consumers including those within our own workforces.
Disruptors are here and they are carving the path for Human Resources planning and strategy. According to the experts, as Human Resources practitioners, we cannot be tethered to the past because that is an anchor leading to organizational death and destruction.
Today’s disruptors must be perceived as agents of freedom compelling us forward into the constant of ongoing change.
Best to embrace it. Here it comes!
Discussion Questions:
- What does the term ‘disruptors’ mean to you as an HR professional?
- How does the perception that employees are customers shape your own approach to working as a Human Resources professional?
- What does the Human Resources department need to do in order to meet the demands of the ‘want it and want it now’ approach from customers and/or employees?