Tragic Consequences

BrAt82/Shutterstock

A recent case making the headlines was the publication of charges against two paramedics for ‘failing to provide the necessities of life’ to an injured person. These charges stemmed from the tragic death of that person, who was a young man acting as a Good Samaritan during a violent incident in Hamilton, Ontario at the end of December 2017.

Click here to read about the charges.

A week after receiving the criminal charges, the two paramedics were terminated from their employment as first-responders with the City of Hamilton. As these paramedics are represented by the Ontario Public Service Employees Union (OPSEU), their union issued a very strong public statement vowing to challenge the termination of employment through the grievance procedure.

Click here to read OPSEU’s reaction to and statement about the termination of employment.

As noted in the reaction from OPSEU representative, Mario Posteraro, the union has taken the position that the rationale for terminating these two employees is both precedent setting and unjust. From the employer side, while there is very little fact-based information provided by the City of Hamilton, it seems that an internal investigation was completed by the employer, resulting in a decision to terminate employment.

From a process perspective, what this case makes clear is that there can and should be multiple investigations, findings, and results when a serious work-related incident takes place. We’ve already seen that there are criminal charges, resulting in criminal court proceedings. In addition, there are now civil proceedings underway, stemming from the decision to terminate the employment of the two paramedics. The latter will follow the grievance process outlined in the collective agreement between the City of Hamilton and the OPSEU bargaining unit representing the paramedics.

Both proceedings (criminal and civil) run parallel to each other as separate processes with potentially different outcomes. The criminal charges may be dismissed, or they may result in a criminal conviction. In either case, the grievance procedure will follow its own path and, if no resolution is reached, an arbitration hearing will take place. The criminal proceedings and possible results may have no bearing on the outcome of the grievance and arbitration procedures. The arbitration hearing will determine whether or not the termination of employment was justified, based on the facts and evidence arising from the employer’s investigation into the workplace conduct of the two paramedics. If the evidence supports the employer’s decision to end the employment relationship for just cause, it will be upheld. If it does not, the termination of employment may be dismissed. If the termination is not upheld, the terminated employees may be returned to work, or be awarded whatever remedy the union would want in this case.

Time will tell how these processes will play out. No matter what the outcomes are, this is a difficult and challenging case that may never see a satisfactory resolution, given the tragic loss of life and the events that unfolded as a result.

 

Discussion Questions:

As the HR practitioner for this case, would you advise that the paramedics be terminated from employment? Explain your rationale.

Identify the rationale for filing a grievance from the union’s perspective.

If you were the union representative in this case, what is the best outcome you would hope to achieve for the two terminated employees whom you represent through the grievance process?

 

Picket-line Protocols & Problems

Lightspring/Shutterstock

As we have learned from our labour relations studies, when workers represented by a union go on strike, they have a legitimate right to picket the workplace where the strike is taking place. Peaceful picketing is part of every Canadian’s right to freedom of expression, as enshrined in Canada’s Charter of Rights and Freedoms (Section 2). When a union in Canada goes on strike, there is a clear expectation that its workers will ‘walk the line’ in order to ensure that this right is upheld.

Picketing takes place, typically, at designated locations bordering or outside of the employer’s property. Workers may be scheduled in shifts to walk back-and-forth on the boundaries of the property and/or across the entrances. They may carry signs and delay entry, for a reasonable amount of time, to others coming on to the premises or to the employer’s property. They may communicate information about the strike to individuals entering the worksite. These are lawful activities.

At the same time, individuals (including members of the public at large) continue to have the right to enter into the employer’s premises, if they choose to do so, without fear of intimidation, coercion, obstruction, or violence.

Click here for a brief outline of lawful rights for both workers and the public, as provided by the Peel Regional Police force.

What happens when the implementation of the rights of workers and the public collide? Picket-line problems.

Click here for video/news commentary on picket-line altercations at York University.

When individuals perceive that their basic rights are being restricted, we often see a quick escalation of frustrations that can have drastic and unfortunate results for everyone involved. While situations can be difficult to understand, and challenging, especially when tempers flare due to perceived restrictions or inconveniences, we must ensure that the freedoms we all enjoy through our collective rights continue to be upheld — peacefully.

 

Discussion Questions:

  1. In your opinion, who has the ‘greater’ right on a picket-line? The workers/union or the public? Explain your rationale.
  2. As a labour-relations officer for an organization whose employees are on strike, what measures would you put into place to ensure that striking workers are safe on a picket line?
  3. From the perspective of the employer with a union on strike, prepare a script that explains picket-line protocols to members of the public.

Yes to Unionization

The process of unionization can be either complex and confusing, or simple and straightforward. It all depends on one’s point of view. A case in point is the recent announcement that paramedic workers employed by the Beausoleil First Nations voted to join the Ontario Public Service Employees Union (OPSEU).

Click here to read the OPSEU announcement.

Click here to read the news report.

Both the announcement and the news report appear to provide the same message: OPSEU representatives met with paramedic workers. The workers were asked if they wanted to join OPSEU. The workers voted yes. The process was complete.

Is it truly that simple? No, not really.

Not identified clearly in these messages are the complexities involved with determining the jurisdictional, classification, and membership issues. On the matters of jurisdiction, the news report mentions that the employer (Beausoleil First Nations) filed an objection based on the Canada Labour Code, which would apply if the workers were deemed to be federal employees. This was not successful as the workers were certified as a union by the Ontario Labour Relations Board and thus they fall under provincial legislation.

The membership and classification issues will need to be clarified to determine which positions are now included in this particular unit and which positions are excluded, based on the provisions of Ontario’s Labour Relations Act. There is a lot of work ahead for both the employer and the union as they begin to identify and establish their respective roles in preparation for bargaining a first collective agreement.

In the meantime, there are two important messages that do seem clear and straightforward. First, the paramedic workers wanted the legal protection of a union to negotiate better wages. Second, there is no evidence that the employer has acted ‘badly’ since the unionization took place. With a focus on improved wages and maintaining positive relations between the parties, hopefully these messages will continue to steer the path to constructive labour-relations progress for everyone involved.

Discussion Questions:

  1. Identify the steps and processes that are required for workers to become certified in Ontario.
  2. Besides jurisdiction, what are the distinct differences between the Canada Labour Code and Ontario’s Labour Relations Act?
  3. In your opinion, why is there a presumption that an employer will react badly once employees become certified as members of a bargaining unit?
  4. Besides the opportunity to negotiate for better wages, what other protections could a union offer to paramedic workers in this case?

When does no mean no?

 

Marijuana and a gavel together for many legal concepts on the drug.
Matt Benoit/Shutterstock

Most Canadians are aware of the potential for the complete legalization of the marijuana industry. Medical marijuana is already trading as a commodity in Canadian provinces. It is a significant growth industry with the potential for continuing profits and productivity. With the development of this particular industry comes the development of employment related opportunities and conflicts.

A recent case involving an application for certification by the United Food and Commercial Workers (UFCW) union for employees of MedReleaf provides us with an example of the complexities involved in determining whether or not a workforce can unionize in the context of a particular industry. MedReleaf is a licensed medical marijuana producer located in Ontario.

Click here to read a summary of case facts.

As noted in this summary, the UFCW filed for an application to certify the workers of MedReleaf under both federal and provincial jurisdictions. MedReleaf, as the employer, responded to this application by stating that it is part of the agricultural service industry and, therefore, outside of the jurisdiction of both the Labour Relations Act and federal labour legislation. Despite this argument, the Ontario Labour Relations Board (OLRB) ordered a vote by the employees of MedReleaf to determine whether or not they (the employees) wanted to certify and have a union represent their interests.

The employees did not vote yes. They voted against having UFCW as their union and against certification. As a result, the UFCW filed for ‘remedial certification’ citing unfair labour practices. If the union was successful proving that unfair labour practices did indeed take place during the employee certification process, the employees of MedReleaf would automatically become unionized, even though they did not vote for union certification. According to the facts of this case, the second application was dismissed based on the OLRB determining it could not make a decision because the matters were outside its jurisdiction. It seems to be confirmed, as a result, that the employees of MedReleaf are subject to the Agricultural Employees Protection Act2002 (AEPA) and, as agricultural workers, would not be able to form or join a union.

This case raises very interesting and complex questions. Why was the employee vote not considered satisfactory from the perspective of the UFCW? The allegation of an unfair labour practice during a certification drive is very serious. If it is found to be true, the employees will be certified by the OLRB, even if the majority of the employees voted against joining a union.

On the other hand, why would the OLRB order a vote in the first place and then, much later, determine that neither the provincial Labour Relations Act (which governs the OLRB) nor the federal jurisdiction applies in this case? Without more detail and information from each of the parties involved in this dispute, it seems that these questions will remain unanswered.

What this situation does provide is an insight into the perseverance of both the employer and the union in determining the rightness of their particular positions. The issues may be related to workplace rights and representation. There is no doubt, however, that the issues are also linked to the profitability of this particular product.

After all, the stakes are high for everyone.

Discussion Questions:

  1. On what grounds do you think the Ontario Labour Board based its decision when considering the Agricultural Employees Protection Act,2002 (AEPA)?
  2. Why do you think the United Food and Commercial Workers union filed a federal and provincial application simultaneously?
  3. Why do you think the OLRB ordered a vote for MedReleaf employees in this case?
  4. If you were representing the union in this case, on what grounds would you file an appeal?

Legislative Change

Balance made of people
Source: Arthimedes/Shutterstock

We are lucky, as Canadians, that we live in a society that tries to provide emergency and crisis support when we need it.  We are also very lucky that these services are provided by skilled and qualified professionals who take on the role of First-Responder when emergencies and crises happen.  First-Responders are usually fire fighters, paramedics, and police officers, among others, who take care of us when we need them the most.  On the other hand, who is taking care of First-Responders when the level of crises become insurmountable for those who provide emergency services to us?

There has been a visible and pro-active push through social media and general media campaigns to promote and discuss the impact of on-going crisis response as experienced by First-Responders in the form of Post-Traumatic Stress Disorder (PTSD).  While the level of awareness about the impact of PTSD on First-Responders is increasing, so too has the need to have an increase in the formal recognition of PTSD as a ‘legitimate’ work-related illness in Ontario.  To date, First- Responders impacted by PTSD have not been able to access intervention and support through traditional worker’s compensation and benefits due to the stigma associated with PTSD as a mental illness and the lack of recognition that their PTSD stems directly from the workplace.

The issue of PTSD may affect thousands of workers from different unions.  This has provided an opportunity for several unions to come together and push for much needed legislative change in the province of Ontario.

Click Here to Read the Article

The power and positive impact of the collective voice is clear.  On April 6, 2016, “Bill 163 Supporting Ontario’s First Responders Act (Posttraumatic Stress Disorder) 2016,” received Royal Assent.

Click Here to Read the Bill 

Though the path to make legislative changes may be difficult, it is so important to ensure that successful change is possible and that the end-result truly provides a benefit to everyone.

Discussion Questions:

  1. Why does PTSD need to be recognized as a work-related illness through Bill 163?
  2. Outline the steps that are required for an issue to move through a legislative process and to become law.
  3. What types of programs can an employer put into place to provide resources and support for workers who may be impacted by PTSD?