There are three things in life that are always in limited supply: time, energy and money. Whenever an organization runs a training program it is using up those three limited resources: time to train, time away from productive work, the energy required to design and participate in training, and the associated monetary costs allocated to the training. These factors must all be considered when implementing any training programs.
An article published in the Harvard Business Review (HBR) by Keith Ferrazzi, author of the book Who’s Got Your Back?, sheds light on how employee training can be improved. His broad research included training leaders in large organizations and from many different industries. He also consulted with academic leaders in several universities.
Ferrazzi’s research identifies 7 key challenges organizations must understand and address in order to improve their employee training and development.
Here is a summary of the themes identified by Ferrazzi. Remember there is a best-before date in training — everything moves so fast in today’s business world that most training has a short shelf life. So, when you think of training, think milk.
Two of the most critical factors in effective training have little to do with the content of the training and everything to do with an organization’s culture and climate. How much do employees trust an organization, and how passionate are managers about developing employees? These factors are critical.
The remaining training improvements focus on specific elements:
- individual accountability
- understanding the complex world of different learning styles,
- and how to develop your virtual teams.
Dr. Edward Hess has asserted that organizations will either “learn or die”. If organizations reflect on Keith Ferrazzi’s ideas about to improve employee development, I believe they might just remain in rude health.
- After reading the HBR Article reflect on the following:
- What is your opinion on the validity of Keith Ferrazzi’s ideas on how to improve employee development? Do you agree or disagree with the ideas? Support your position with evidence and your own ideas.
- From Ferrazzi’s 7 training improvement ideas pick the two that you feel are the most important and defend your position as to why.