Investing in the Employment Relationship

One of the most effective employee training programs, that HR Professionals can provide, is new employee Onboarding.

Bringing new employees into an organization represents a significant commitment.  Not just from a monetary cost perspective, but more importantly, from a long-term investment into the employment relationship.  HR recruitment and selection programs spend an immense amount of time and money ensuring that the right person is hired into our organizations.  That investment must continue to be nurtured by ensuring that the newly hired employee is integrated into the cultural fit of the organization for the long term.

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This particular program, outlined in the article above, requires a high investment of time and focused commitment within the first 90 days of employment.  Is that enough time to assess the success of employee integration?  Many provinces have employment legislation that has a similar probationary period.  It makes sense to make use of a 90 day framework in the most cost-effective way possible.

When we invest in any relationship, we want to be sure that there is an equivalent return.  The same applies for employer-employee relationships.  By checking in with our employees at the beginning of their employment journey we are checking in on our investment with the hope for a very high and long-term commitment in return.

Discussion Questions:

  1. What is the cost-benefit of having a new employee buddy program?
  2. Have you left a position or a workplace within the first year of your employment because you did not feel welcome? What influenced your decision to leave? What would have influenced you to stay?
  3. Identify three new employee engagement/training activities that an HR department can provide at little to no cost, within the first 90 days of employment.
  4. Identify cost-related losses that occur when an employee leaves an organization within the first year of employment.

Learning to Listen

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Source: Tumblr. The above content constitutes a link to the source website.

Effective transfer of training for all employees is easier when there is a culture of learning.  Creating a culture of learning must come with clear support from the top of the organization through the office of the Chief Executive Officer (CEO).  As we have learned through our studies, two additional key strategies recommended for the effective transfer of training for employees into productive performance behaviours include, management support and on-going performance coaching.  So how does the CEO become more effective in their own performance as a cultural role model for the learning organization?

They too need management support and on-going performance coaching.

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According to this article, there is a 65.4% increase in management productivity due to one-on-one coaching when compared to the transfer of learning that comes from attending a three-day management training session.  Further, most of us forget a significant portion of what we have heard within 8 hours!   So, it is particularly interesting to note, that for the CEO, the focus of performance coaching in this example relies on the continued development of their own listening skills in order to become better communicators.

If the CEO learns to listen more, then employees are more likely to be heard.  If employees feel like they are being heard, then they are more likely become more productive.  If there is more productivity, then there is likely to be an increase in organizational value as a result of employees feeling valued and listened to.

Does it matter?  If the transfer of training by the CEO makes for better listening practices and effective communication, then a positive chain reaction throughout the organization could occur.  This result makes it obvious that it does matter…a lot!

Discussion Questions:

  1. What advice would you give the CEO where you work (or have worked) in order to increase their communication effectiveness?
  2. What types of performance coaching would you benefit from in your current work situation?
  3. How much do you remember from past training sessions that you were able to implement into your daily work routines?
  4. Who would benefit from on-going performance coaching in your current workplace and why?

Does Canada Lack Innovation and Productivity?

Is Canada falling behind because of lack of training investment?

HR Directors should raise the alarm! Canada is falling behind in productivity and innovation and it is due to lack of training and development for employees.

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Statistics Canada has identified Canada as ranking in 20th place in the world for investment in employee training.  That is shockingly low for such a great country.

HRM ONLINE reports:

  • Just 30% of Canadian employees, aged 25 – 64, felt that they were receiving enough training to be able to do their job to the best of their abilities.
  • The Canadian figure sits far lower than that of the US, where 45% of employees reported receiving adequate training.
  • US businesses spend an average of 50% more on training their employees than Canadian companies do.

Think about it; we all know, in order to improve your organization you must develop your employees. The United States is training their employees and Canada is not! No wonder Canada is not improving our productivity, we are not investing in development or innovation.

Maybe the province of Quebec has got it right with all organizations with over $1 million in payroll have to invest 1% into employee training. It is too bad that other organizations don’t see the writing on the wall – If you don’t invest you don’t succeed!

HR Professionals must take a lead, raise the alarm, and get corporate training and development on the radar of corporate executives. Canada should be embarrassed that we are not in the top ten ranks for development. Corporations should make a conscious effort to invest more in corporate training and improve our productivity.

Discussion Questions

  1.  As a HR Professional, what arguments would you make to get increases to employee training?
  2. How serious do feel the lack of employee training investment is to Canada’s growth and productivity?