Safety Costs

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There are three key principles in the management of Human Resources. These are, in no particular order, the management of risk, the management of costs and the management of investments. When we apply these three principles to the management of people they help guide our Human Resources practices in a language that non-Human-Resources business leaders can understand.

These same principles apply to the management of Occupational Health and Safety. Risks, costs, and investments are concepts that make sense to business leaders whose main concern is the bottom line. It is our job as Human Resources practitioners to make the connection for business leaders between the bottom line and safe workplace practices. We are responsible for the people who are the resources impacting the fiscal health of every organization.

Nowhere is the need for the diligent Human Resources management of risks, costs, and investments clearer than in the emerging precedent-setting cases linked to workplace harassment. The financial penalties imposed on the employer for failing to providing a safe workplace are significant.

Click here to read about a recent case where an employer was ordered to pay damages as a result of workplace harassment.

If business leaders to do not understand the language used by Human Resources practitioners when we speak to the social need for safe workplaces, free from harassment of any kind, then we need to re-shape the language to get our points across. We need to use the language that makes sense and has an impact on business leaders in order for them to implement what is required by law.

Workplace harassment in Ontario falls under the scope of the Occupational Health and Safety Act in two distinct pieces of legislation. Bill 168 and Bill 132 both impose the legislative requirements for employers to ensure that workplaces are free from harassment of any kind. When the employer fails in these responsibilities, it is a failure of risk and investment management, resulting in significant costs.

Money talks. It is the job of Human Resources to make sure that people are listening.

Discussion Questions:

  1. How does risk management, cost management, and investment management apply to people management?
  2. How could you use these three principles to convince the leader of an organization to implement a harassment free workplace?
  3. What are ‘Wallace damages’? Why would these be a consideration when dealing with the employer’s responsibilities in an allegation of workplace harassment?

The Tsunami of Security Issues!

Employee Security: How Far should you go? Are you doing enough?

business man stop violence concept background
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Click here to read the article on employee security.

Concerns regarding employee security have been building for years since Lori Dupont’s murder in her Ontario Workplace.

 Click here to read an article about this case.

Violence in the workplace legislation such as Bill 168 have been implemented, and now there is greater emphasizes on the courts to be less tolerant of employers who do not meet their minimal workplace security legal obligations.

Click here to read the legislation Bill 168.

All employers must take warning, the courts are giving clear direction on how far reaching an employers’ obligations is in for the prevention of violence in the workplace. The Ministry of Labour laid five charges against an Ontario mental health centre in relation to the security and the prevention of violence in the workplace and a ruling has been rendered:

“A mental health centre must install a new electronic alarm system at its site as well as provide improved employee training and hire properly trained security personnel who will be present 24/7.”

What the Union is saying about this case:

“For the first time in Ontario history, a quasi-judicial body has confirmed that security personnel have a role to play on a health care team,” he said. “This is an extremely significant conclusion, not just for Brockville Mental Health Centre, but for mental health care facilities across the province.”

The employer has been ordered to install security systems but also to hire security guards. So the tsunami is here and rightfully so: all employees deserve not to be exposed to workplace violence.

But why is this ruling so unusual? The courts have told an organization that they must hire specific employees, in this case security guards. This has an impact on an organization’s HR and staffing budgets. Usually workplace H&S violations result in fines and the organization must decide on its own on the direction it must take to comply. The courts in this case were very directive on what was required to ensure the prevention of violence in the workplace, and it requires the funding of more security guards.

As with most employment matters it is always better to pave your own path rather than having a third party or the courts order what you must do. It is clear in Ontario that employers must take workplace violence prevention as seriously as society and our courts are.

Discussion Questions:

  1. Please explain the value of conducting a violence in the workplace risk assessment.
  2. Research a tool that you could use to conduct a violence in the workplace risk assessment. Why did you pick that tool, and what value does it have to an organization?